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Friday, October 28 • 9:30am - 10:15am
Can you hear me now? Start Listening instead

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Most of us believe we are good listeners but we underestimate this skill and are hard-wired to short change it by making assumptions, providing answers and jumping in when we think we know what people are trying to say. In doing so, we rob ourselves of the chance to encourage growth, build trust & respect and promote ownership. Listening is about more than hearing the words; it is about tone, body language and so much more. But wait  - listening well can be learned, so come and join Judith to understand and practice this under-utilized skill.

We will experience how hard it is to listen then understand the effect of good listening and why it has that effect. We will look at ways to identify how you know someone is really listening? We will also practice the art of asking good questions so we can truly listen to the answers. Discover how good listening builds respect, trust and ownership.

avatar for Judith Mills

Judith Mills

Judith Mills is interested in people. Rising through the ranks from software engineer to VP Development at a global software company, Judith is equally comfortable talking with teams about building great applications as she is working on organizational strategy in the boardroom. Her... Read More →

Friday October 28, 2016 9:30am - 10:15am PDT
Room 213 C-D